Privacy policy

Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. We treat all customer information to be personal and confidential, including orders and the products they purchase or inquire about. We respect the right to privacy and therefore, we will not sell or rent any personal information to any outside organization - with no exceptions. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

We only request the following personal information from the customer (“Personal Information”):
1. Customer name
2. Shipping and Invoice address(es)
3. Phone numbers
4. E-mail address


We use cookies to make it possible for the website to run and to store user information."Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our services to you.

You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie.

Technical Cookies and Cookies serving aggregated statistical purposes
This application uses cookies to carry out activities that are strictly necessary for the operation of the same such as user sessions and cart functioning)
Activity regarding the saving of preferences and user experience optimization
This application uses cookies to improve navigation experience, such as saving user settings and preferences.

Other types of Cookies or third-party tools that might use them
This application uses third party operated services: these may be used to track users.
Please do refer to third party services privacy policies to get more information on that (please find a list of services and links to their policies below)

We use Google Analytics metrics to gather information on our website and users, and we also use third party services that use cookies such as Addthis to enable sharing of Makaibari pages via social media and get information and metrics on how users interact with them. We use Google services such as google maps to display Makaibari location on the map, Google Gplus post embedding and sharing services,  and Google fonts to display fonts.
We also use Youtube video and video playlist embedding on this website.

Third party services Privacy policies
Google Privacy policy - opt out
Google maps, google fonts, Gplus Privacy policy
Youtube privacy policy
Addthis privacy policy

How to manage cookies in your browser:
Please find some information about how to manage Cookies in your browser via the following links:
Google Chrome - Mozilla Firefox - Apple Safari - Microsoft Internet Explorer

How We Use the Information We Collect

We may use the Personal Information we collect about you in a variety of ways, including:
to process your purchases of products and services;
to communicate with you about orders, purchases, services, accounts, and offers;
to respond to the service inquiries and information requests;
to send you customized promotional and special offers;
to inform you about the Makaibari brand, products, and other promotional purposes;
to maintain and improve our website, the products and services we offer; and
to maintain appropriate records for internal administrative purposes and for storing your email and name on our newsletter management platform, Mailchimp.

How we share the information collected

Within Group companies – You acknowledge and agree that we may, share the Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us) under controlled circumstances for improving the personalization and service efficiency. If you have indicated that you would like us to, we may also pass your information onto third parties who may inform you about their products and services which may be of interest to you.

With Service Providers – You understand and agree that we may share the customer information with service providers that provide us with support services, such as credit card processing, website hosting, email delivery, location mapping, postal mail processing and delivery, and ancillary services. You also acknowledge and agree that we may also share your information with service providers to use your information to provide you with promotions and special offers. We require our service providers to refrain from collecting, using and disclosing your information except when they are performing work for us or when the disclosure of your information is required by law. We may also share anonymous, aggregated statistics about your use of our websites and services with other companies.

Business – In the event we become involved with a merger or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.

Disclosure for Lawful Interest – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect our rights, property, or safety or of our partners.

If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the services to you. Any of your information which is already in the public domain or is disclosed to a public environment or forum including (without limitation) any blog, community or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Statement. We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment.

You may update your Personal Information at any time on the website.

We shall reasonably try to protect your rights of privacy on systems and the website controlled by us, however we are not liable for any unauthorised disclosures of your personal and confidential information made by third parties for example advertisers and websites that have links to our website as they are not under our control. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours.

"Soils constitute the foundation of vegetation and agriculture. Forests need it to grow. We need it for food, feed, fiber, fuel and much more."

José Graziano da Silva, FAO Director-General - International Year of Soils 2015: Healthy soils for a healthy life